Privacy Policy

• Information you provide: account details, email address, support messages, form submissions, and any content you upload or send to us.
• Automatic data: device and browser information, IP address, timestamps, pages viewed, referrers, and general location (derived from IP). We may also collect basic performance and diagnostics data.
• Cookies & identifiers: cookies, local storage, session storage, and similar technologies used to remember preferences, authenticate sessions, and measure usage.
• Third-party data: where permitted by you or the provider, we may receive limited information from integrated services (see Third-Party Services).

• Operate, maintain, and improve the Services.
• Provide customer support and respond to inquiries.
• Measure usage, debug issues, and enhance performance and reliability.
• Send transactional messages (e.g., password resets, release notices).
• Comply with legal obligations and enforce our terms and policies.

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Services are used. You can control cookies through your browser settings. Disabling certain cookies may affect functionality.

We use trusted providers to host, deliver, and support the Services. Their use of data is governed by their own privacy policies:

• Hosting: Vercel — see privacy policy.
• CI/CD & Issue Tracking: JetBrains TeamCity & YouTrack — see privacy policy.
• Email Delivery: Spaceship — see privacy policy.

These providers may process limited personal data as necessary to provide their services to us (e.g., hosting content, sending emails, build automation).

If you are in the EEA or UK, we process personal data under the following legal bases:

• Contract: to provide the Services you request.
• Legitimate interests: to operate, secure, and improve the Services.
• Consent: where required (e.g., certain cookies or communications).
• Legal obligation: to comply with applicable laws.

• With service providers that help us operate the Services.
• When required by law, regulation, or legal process.
• In connection with a business transaction (e.g., merger, acquisition), subject to customary safeguards.
• With your consent or at your direction.

We retain personal data only as long as necessary for the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context.

We use reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal data. You may also have the right to object to processing or request data portability.

To exercise these rights, contact us as described in Contact Us. We may need to verify your identity before responding.

We may process and store information in countries outside your own. Where required, we implement appropriate safeguards (such as standard contractual clauses) to protect your information during cross-border transfers.

Our Services are not directed to children under 13 (or the age required by your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will take appropriate action.

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date above. Material changes may also be communicated through the Services or by email where appropriate.

Questions or requests? Email privacy@cloth.dev. You can also reach us via our website at cloth.dev.